If these alternatives do not work, consider an upgrade to a newer HP product that will work with Microsoft’s Windows 7 operating system. To unlatch the tab push it forward toward the front of the scanner where the buttons are with the screwdriver. And clicked to to install. Modify your browser’s settings to allow Javascript to execute. To scan the remainder of the frames, remove the negative strip from the holder and position it so that the frames you want to scan are in front of the TMA light.

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Europe, Middle East, Africa. Some products do not support network. Information and links in this thread may no longer be available or relevant.

HP Scanjet – Scanners supported in Windows 7

Before deciding to make adjustments, crop the slide or negative by holding down your left mouse button and dragging the pointer to create a selection area around the image. Use only glass cleaner. Javascript is disabled in this browser.


For instructions on connecting the cables, see the setup instructions that came with your scanner. The Photo Scanner 3500 not supported. What can I do?

Also be sure to disassemble your scanner in a clean environment. Modify your browser’s settings to allow Javascript to execute. I have new laptop with Windows 8.

Scanner lid being removed. Negative holder removed from the slide holder. Scan slides 350c0 the negative holder if it is stored in the slide holder.

But downloaded the driver anyway to my downloads folder. Lift the cover straight up to remove it. The TMA light then turns on.

HP Scanjet – Scanners supported in Windows 7 | HP® Customer Support

No, they quit supporting this scanner some time ago. Asia Pacific and Oceania. All forum topics Previous Topic Next Topic.

Vista Basic Feature driver. Some products listed above are compatible with select third-party software. After disconnecting the scanner from the computer and from the power supply, and letting it cool for 15 minutes, you can remove the lid as shown.


HP Scanjet c scanner. Don’t think anyone is doing slides anymore. And clicked to to install. Some products may have a full feature CD that shipped with the scanner included in the box. Do not touch any other parts inside the scanner. Choose the selection handle you want 3500x move and adjust the area to frame the image. The button panel may come off during this operation; set it aside for assembly later on. Full feature drivers or Full solutions are larger file downloads.

Static discharge from your fingers, hand, or tools will damage the circuit boards inside your scanner.

Scanned into my computer with button. See your browser’s documentation for specific instructions. Hooks on bottom cover.

Do not touch anything inside the scanner base.